**Refund Policy for Skillnjob**

**Effective Date:** [1Aug,2024]

 **1. Overview**

At Skillnjob, we strive to provide the highest quality IT and technical training services, both online and offline. We understand that there may be instances where you need to request a refund. This Refund Policy outlines the conditions under which refunds will be granted for our courses and services.

**2. Refund Eligibility**

- **Online Courses:**

  - Refunds will be considered if the request is made within 7 days of enrollment and you have not accessed more than 20% of the course content.

  - No refunds will be issued if more than 20% of the course content has been accessed or if the course has been completed.

- **Offline (In-Person) Courses:**

  - Refunds will be considered if the request is made at least 14 days before the course start date.

  - If a refund request is made less than 14 days before the start date, a partial refund may be granted at our discretion.

  - No refunds will be issued once the course has commenced.

**3. Non-Refundable Items**

- **Promotional Courses:** Courses purchased at a discount or as part of a special promotion are non-refundable.

- **Customized Training:** Refunds are not available for customized or personalized training programs.

**4. How to Request a Refund**

To request a refund, please contact us at contact@skillnjob.com with the following details:

- Your full name

- Course name

- Date of enrollment or purchase

- Reason for the refund request

Our team will review your request and respond within 7 business days.

**5. Processing Refunds**

- **Approval:** If your refund request is approved, we will process the refund using the original payment method within 14 business days.

- **Denial:** If your refund request is denied, we will provide you with an explanation and may offer alternative solutions, such as course credits or rescheduling options.

**6. Course Cancellations by Skillnjob**

In the unlikely event that Skillnjob cancels a course, you will be entitled to a full refund, regardless of the refund eligibility criteria mentioned above. We will notify you as soon as possible and process your refund within 14 business days.

**7. Changes to This Refund Policy**

We may update this Refund Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

**8. Contact Us**

If you have any questions or concerns about this Refund Policy, please contact us at:

**Skillnjob** 

Email: contact@skillnjob.com